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How to get Roadside Assistance if you break down

How your insurer can help you when you break down

If you experience an engine breakdown, you need to pull off the road and park as safely as you can. If your insurance includes roadside assistance, they are your first port of call. They will come to your rescue and either sort the issue or transport you to the nearest agent or garage.

Campercare

Campercare by Star Insurance have Roadside assist built into their insurance. Call 0800 250 600 and Option 6 for 24/7, 24hr roadside assistance.
You can visit their website here.

Covi Insurance

With COVI you need to pay a little extra on top of your insurance for either Silver or Gold cover (so ensure you select this extra when taking out insurance).
Call 0800 805 965 and select option 3 for Wings Roadside assist.
You can visit their website here.

AA Insurance

AA has specific insurance for motorhomes, but make sure you sign up for AA Motorhome Plus. For just $75 extra a year, you will have access to their roadside assistance. Phone 0800 500 444.
You can visit their website here.

  • If Roadside Assistance is unable to fix the issue there and then, they will arrange a tow truck to transport your motorhome to a local garage or to the nearest dealer.
  • If your truck is still under the Manufacturer's warranty, your dealer will take care of the issue if found to be a warranty issue.
  • If not under warranty, always get an estimate or quote so you are clear with what you are paying for.